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Pryer Solutions

  • Home
  • Blended Infrastructures
  • Saving Money
  • What next?

Helpdesk Support

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Reporting your problems on the helpdesk

The Pryer Solutions Helpdesk allows you to report faults with an easy to use form.


Service Level Agreement

Problems are allocated within an agreed time period.  When you use the helpdesk, you receive regular email updates on the progress of your problem, and you are notified when the problem is fixed.

 

Reporting

Summary reports can be produced showing details of how much time is spent solving different types of problems for different departments in your school.

 

Improving the communication and resolution of problems

Services

  • Blended infrastructures
  • Helpdesk support
  • Network management
  • Site visits
  • Training
  • Virtualisation
  • Web design
  • Web hosting

Steven Pryer

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